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Frequently Asked Questions

Please reach us at info@emednyc.com or text/call us at 929-600-6445 if you have any additional questions or simply want to chat.

Nope! We are also more than happy to work with you fully clothed, though it is recommended to wear clothing that is loose and comfortable.


In a first time visit, 15 minutes of the session will be allocated in order to conduct a thorough assessment of your body in order to create a proper treatment plan. 


As this is not a regular spa massage, we will be communicating with you during the session. We will ask you questions about pain levels, any movements that may exacerbate the pain, etc... These questions help further paint a better picture of the physical state of your body as well as adjusting the treatment session if need be. 


We also utilize orthopedic techniques which will require direct client involvement during the treatment. We may ask you to activate a muscle, move your limb, etc...


Our Policies

Cancellation Policy

We understand life events occur. However, any cancellations or no-shows within 24 hours will result in the card on file to be charged 100% of the appointment cost.


Late Arrivals

We will not be able to add extra time lost due to a late arrival. Late arrivals of more than 20 minutes will result in 50% of the cost to be charged to the card on file.

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